Bountiful Autumn Basket

Not Impressed at all. Will never use Modern Bloom again! Website was a struggle to begin with and after I placed the order I got a call saying they couldn’t fill the order until “maybe” the next day or following day (Sunday...?). Then I got an email saying the order was delivered at 7pm - which NEVER actually happened. I called back the following morning to see what happened, they couldn’t confirm what was going on. They told me it was delivered the day before. I assured them that the order was never filled nor delivered.They couldn’t exactly determine what was going on, “all their drivers were out delivering orders, but if I wanted they could make something up and have it delivered yet that day.” Found that odd, since they said it was filled/email from day before said it was delivered -that was incorrect ...so was the order filled or not? Why would you need to fill it “again”? They had no clue, they didn’t know if a driver had it out or not. I called my person to see if they got the delivery- no they didn’t. They didn’t get anything Friday like my email said they did, nor did they have it Saturday morning, nor early afternoon, nor even late afternoon. I got a call finally from the recipient at 7:30pm letting me know that they got the flowers. So much for having this be a surprise for them to get. Modern Bloom company does alterations now too apparently (flowers and clothing alterations - odd combo of business).

The Mother's Day bouquet I ordered for my daughter arrived on the day I requested. It is absolutely beautiful. The flowers are so fresh and fragrant. I would definitely order from Modern Bloom again!

Being the busiest day for florists, I'm very thankful for the beautiful arrangement and fast delivery. My daughter has been a little overwhelmed lately, and she deserved these flowers. Thank you.